Andorra Telecom

Andorra Telecom is Andorra’s state owned telecommunications operator and digital infrastructure provider, headquartered in Andorra la Vella. The company operates fixed, mobile, internet, private network, cloud, and data center services for the domestic market, and it also provides business infrastructure services including colocation, IaaS, backup, disaster recovery, storage, private networking, SD WAN, and high capacity connectivity. For this entry, the Comella Data Centre appears to be one of Andorra Telecom’s internal data center sites used within a broader multi site platform, while the company’s current public customer facing colocation materials focus primarily on its La Massana data center. Separately, Andorra Telecom’s storage documentation explicitly states that Object Storage is geo redundant across La Comella and La Massana, confirming that La Comella is part of its production data center footprint. Andorra Telecom is best described as a public telecom and ICT operator with sovereign cloud and in country hosting capabilities for Andorran businesses seeking local infrastructure, redundancy, and private connectivity.

⚙️ Facility Highlights

Data Center Footprint:

Andorra Telecom publicly markets a business Data Centre located in La Massana, describing it as an advanced infrastructure for server hosting with high standards of security, reliability, and scalability. The company’s storage documentation also states that its Object Storage replicates data between two geographically separate centers: La Comella and La Massana, which supports the view that Andorra Telecom operates a multi site in country data platform rather than a single facility only.

A recent company blog post goes further and states that Andorra Telecom’s cloud, backup, disaster recovery, IaaS, and storage services are enabled by several own data centers in different locations within Andorra. Third party directory sources also list La Comella, La Massana, and Nexus as Andorra Telecom data centers, but because the company’s own commercial colocation pages are centered on La Massana, the Comella facility should be treated as a confirmed part of the internal footprint rather than as the primary public retail colocation site.

Andorra Telecom positions this footprint around data sovereignty in Andorra, with cloud and storage services explicitly marketed as infrastructure located in Andorra and suitable for customers that want their data to remain under Andorran jurisdiction.

Facility Design & Infrastructure:

Andorra Telecom describes its business data center environment as a fully secure and redundant infrastructure with UPS backed power redundancy, emergency generators, and cooling based on InRow technology with closed air aisles. The company also says the cloud runs in a private data center with high availability infrastructure and with redundancy across connectivity, power, and cooling.

For colocation style deployments, Andorra Telecom publicly offers multiple hosting formats. Its commercial materials reference individual units, shared racks, full racks, and customized cubes / dedicated spaces, while the data center page also mentions a workroom with direct rack connection and remote hands for simple hardware incidents. The company blog additionally mentions high speed connections up to 10 Gbps over its own redundant fiber network for the La Massana customer data center.

For cloud platforms, Andorra Telecom publicly states it uses VMware for its virtual infrastructure and Veeam for backup related services, with tailored projects and localized infrastructure in Andorra.

Service Portfolio Overview:

Andorra Telecom publicly markets the following business infrastructure services:

• Colocation / Data Centre hosting

• IaaS

• Backup

• Disaster Recovery

• Storage including Block, File, and Object Storage (S3)

• Professional Internet

• Private Network / Business Intranet Network

• High Capacity Services

• Ethernet Circuit and Ethernet Multipoint

• SD WAN

• Firewall and Anti DDoS related security options

• Cloud PBX / UC style communications services

🔐 Security & Compliance

Infrastructure Resilience:

Andorra Telecom describes its data center and cloud environment as secure, redundant, and high availability, with redundancy in power, cooling, and connectivity. Its disaster recovery service is positioned around business continuity, near instant recovery, and replication of virtual environments using VMware vCloud Availability. The company’s high capacity private network service also advertises a 100% guaranteed service level for that product, though this SLA should not be treated as a general facility uptime commitment for the data center itself.

Backup documentation further states that Andorra Telecom can provide redundant backup service in two different locations, and storage documentation confirms geo redundancy between La Comella and La Massana.

Physical & Logical Security:

Andorra Telecom says its premises are protected by on site security staff 24/7, 365 days a year. Its business data center materials also state that customers may access servers with prior authorization and according to the center’s security protocols, and that the facility includes a workroom to support interventions.

A more detailed company blog post says the customer data center uses video surveillance connected to a central monitoring system and supports 24/7 in person security surveillance. Storage pages also mention secure transmission via HTTPS or NFS, while disaster recovery and cloud pages emphasize sovereign cloud operation and specialized support.

Compliance & Standards:

For the Comella entry specifically, third party data center directory sources list ISO 27001, ISO 9001:2015, and ISO 14001:2015 for Andorra Telecom La Comella. I did not find those certifications clearly published on the current public Andorra Telecom commercial pages for this exact site, so these certifications are best treated as third party listed rather than directly confirmed on the reviewed official pages.

On the official site, Andorra Telecom repeatedly emphasizes GDPR aligned positioning and “high security and compliance standards,” especially for storage and disaster recovery services hosted in Andorra.

🌐 Connectivity & Carrier Access

Carrier Neutrality:

Not publicly listed. I did not find explicit official wording that the Comella or broader Andorra Telecom colocation environment is marketed as carrier neutral.

Network Capabilities:

This is one of the strongest parts of the Andorra Telecom profile. The company publicly sells Professional Internet, Business Intranet Network, High Capacity Services, Ethernet Circuit, Ethernet Multipoint, and SD WAN. It also markets Firewall and Anti DDoS options alongside internet services.

The Business Intranet Network is described as providing private and secure connections between different offices in Andorra. High Capacity Services are described as private and dedicated fiber optic interconnection between offices, with either Ethernet channel or Fiber Channel options, isolated from public networks. The cloud services page also states that the national cloud is combined with the company’s fiber optic national network to support IT outsourcing and backup externalization with low latency and high bandwidth.

A customer case study on the cloud services page also references a migration to Andorra Telecom’s cloud with redundant private connectivity, which reinforces the company’s ability to deliver private enterprise networking around its cloud and data center services.

Connectivity Use Cases:

• Organizations hosting servers or data locally in Andorra and needing in country sovereignty

• Businesses externalizing IT infrastructure to a VMware based IaaS cloud

• Companies requiring offsite backup or disaster recovery with local support and low latency

• Multi site organizations needing private office interconnection, Ethernet connectivity, or SD WAN

💼 Who It Serves

Andorra Telecom’s data center and cloud services are positioned for companies of all sizes, while several pages and business service materials are clearly aimed at business, self employed, and enterprise style users that need hosting, private networking, and cloud services in Andorra.

Its strongest fit appears to be:

• Businesses requiring Andorran data sovereignty

• Customers seeking colocation and local cloud infrastructure

• Organizations needing backup and disaster recovery

• Enterprises with multiple sites needing private connectivity

• Companies that value localized support, low latency, and integration with Andorra Telecom’s national network