Viva Armenia CJSC

Viva Armenia CJSC is an Armenian telecommunications and digital infrastructure provider headquartered in Yerevan. Legally established in November 2004 and launched commercially in 2005, the company today combines mobile and fixed telecommunications with enterprise connectivity, colocation, cloud infrastructure, backup, and related IT services. Viva’s current ownership structure changed in January 2024, when control moved from the Russian MTS group to Fedilco Group Limited; by March 25, 2024, 20% of Viva Armenia’s shares had been transferred to the Republic of Armenia, with Fedilco retaining 80%. For enterprise infrastructure, Viva publicly markets colocation in Yerevan, cloud infrastructure services, communication channels, and fixed broadband and VoIP services. A notable milestone for the directory profile is the company’s continued expansion beyond telecom into B2B infrastructure, including colocation, communication channels, and cloud services, supported by its own nationwide fiber footprint and Yerevan based data center operations.

⚙️ Facility Highlights

Data Center Footprint:

Viva publicly markets colocation services at its data centers located in Yerevan. The current public pages confirm Yerevan as the relevant data center geography, but I did not find a clearly published facility count on the reviewed sources, so the number of sites should remain Not publicly listed. The company’s positioning is domestic rather than multinational, centered on Armenian business infrastructure and enterprise connectivity.

Viva’s broader infrastructure context matters here: the company states it has its own fiber optic cable network throughout Armenia and imports internet through its own channels, which supports a telecom plus data center profile rather than a standalone colocation only provider.

Facility Design & Infrastructure:

Viva describes its colocation environment as being purpose built to meet Tier III standards. Its public colocation materials describe 2N power architecture with two independent high voltage grid lines, two transformers, two diesel generators, two modular UPS units, and optional 48V DC power supply. The cooling side is also described as 2N, with four inverter air conditioners, emergency forced ventilation, and temperature monitoring.

The same materials describe advanced fire protection, including Novec 1230 suppression for data center areas and FM 200 for the power room. Viva also publicly offers customer deployment formats ranging from single server units to full racks, while its colocation copy separately mentions private cage and customized colocation solution options. The colocation SLA adds that customers have access to equipment racks, cabinets, or enclosures.

Service Portfolio Overview:

Viva publicly markets the following business infrastructure and related services:

• Colocation

• IaaS / cloud infrastructure

• Veeam based backup

• Server support services

• Fixed broadband internet

• Fixed VoIP services

• Data transmission / communication channels

• Ethernet services

• Internet access services

• Web hosting and domain registration

🔐 Security & Compliance

Infrastructure Resilience:

Viva’s colocation page says the facility is built to Tier III standards, while the SLA states the company will take commercially reasonable efforts to ensure power availability in cabinets meets accepted international Tier 3 standards for data center locations. The same SLA also sets service compensation bands starting at 99.5% to 99.95% availability and describes redundant cooling, power supply, and connectivity for the physically secure colocation area.

The public facility page adds concrete resilience details: 2N power, 2N cooling, dual substations, generators, UPS backed operation, and emergency ventilation. Together, these support a strong resilience profile for enterprise colocation workloads.

Physical & Logical Security:

Viva publicly lists 24/7 on site security guards, strict access control systems, continuous video surveillance, and environmental monitoring for temperature, humidity, fire, water leakage, and power. The colocation page also frames the facility around physical security for customer infrastructure.

On the information security side, Viva states that it preserves the availability, confidentiality, and integrity of physical and electronic information assets in order to protect customer data and maintain regulatory and contractual compliance.

Compliance & Standards:

Viva states that its Information Security Management System complies with ISO/IEC 27001:2013. Its history and annual report pages also say the company became the first operator in Armenia to implement ISO/IEC 27001:2013 in 2015, and that ISO/IEC 27001:2022 requirements are currently implemented in the company.

Viva also states it became the first operator in Armenia to obtain certification aligned with ISO 37001 and ISO 19600 for anti corruption and compliance systems, and its compliance page says the company is guided by ISO 26000 and ISO/IEC 27001:2013. I did not find public evidence on the reviewed sources for SOC 2, PCI DSS, or facility specific LEED style certifications.

🌐 Connectivity & Carrier Access

Carrier Neutrality:

Not publicly listed. I found strong evidence of multiple optical and network connections, direct fiber links, and dedicated transmission infrastructure, but I did not find an explicit public statement that Viva markets its data center environment as carrier neutral.

Network Capabilities:

This is one of the stronger parts of Viva’s profile. The colocation pages mention multiple optical and network connections and direct fiber links to major local and international networks. Viva also states that it has its own fiber optic network throughout Armenia and imports internet through its own channels.

Its business connectivity portfolio includes Ethernet services, data transfer, internet access, and communication channels. Viva’s Ethernet portfolio is described as supporting multiple voice, video, and data services over the same access connection, with options including Ethernet, Ethernet Wireline, and Dedicated Ethernet from 10 Mbps to 100 Gbps. The data transfer service is described as point to point or point to multipoint communication between geographically separated sites. Its internet access page also lists access through FTTx and Radio Ethernet, with symmetric business internet and static IP related add ons.

Connectivity Use Cases:

• Enterprises placing infrastructure in Viva’s Yerevan colocation environment and requiring resilient local hosting with enterprise networking.

• Multi site organizations needing data transmission, Ethernet connectivity, or communication channels across Armenia.

• Businesses moving workloads into Viva’s cloud infrastructure with built in backup and disaster recovery features.

• Customers that need locally supported infrastructure integrated with telecom, internet, and enterprise access services.

💼 Who It Serves

Viva’s enterprise materials explicitly span startups to large enterprises on the cloud side, while the colocation pages say the service adapts to needs ranging from growing startups to established enterprises. Its history page also notes service provision to the private and corporate sector, as well as state and community structures, especially after expanding fixed and broadband capabilities.

The strongest fit appears to be Armenian businesses that need a mix of telecom connectivity, colocation, cloud infrastructure, and enterprise data transmission from a single domestic provider.