What are Cloud Outages and Why Do They Happen?

7 Mar 2023 by Datacenters.com Multicloud

Do you know what cloud outages are and why they happen? If not, thankfully you’re in the right place.

In this blog post, we’ll cover the specifics of a cloud outage and how to prevent them for maximum performance levels for your business. We'll look at best practices associated with cloud computing services as well as tactics to avoid downtime and data loss due to malfunctions or technical difficulties related to the service provider's servers.

Read on to understand all angles involved when it comes to computing services being disrupted by an outage that could have been prevented if proper precautionary measures were taken ahead of time.

What is a cloud outage?

Cloud outages are periods of time where cloud computing applications and services hosted on the cloud are unavailable. During an outage, users can experience slow response times, connection issues or total service disruption.

Cloud outages have a significant impact on businesses. When services become unavailable, organizations lose money as customers are unable to complete their transactions. In addition, these businesses cannot monitor key performance metrics which can lead to inefficiencies and other operational issues.

Cloud outages can also create reputational damage as customers may become frustrated with the disruptions and the lack of communication from the organization. Finally, organizations will face legal consequences if a cloud outage causes data or privacy breaches.

A cloud outage can have a significant financial impact on an organization if not properly handled. Not only will there be immediate costs related to restoring the affected areas, but organizations also risk losing potential revenue due to the interruption in service. This could also lead to long-term effects such as a decrease in customer satisfaction and possibly even litigation from disgruntled clients.

Additionally, organizations may need to invest more heavily in their infrastructure or risk further outages that could result in financial losses. It is therefore important for companies to invest in robust backup and recovery plans that minimize the potential for extended downtime during outages.

What are Some Causes of Cloud Outages?

Cloud outages can have a complex web of potential causes. From server crashes and disk failures to software bugs, power disruptions, internet connectivity issues or even user errors - the sources can be varied. Unpredicted malicious attacks on cloud infrastructure also bear risk for businesses relying on their services to remain operating smoothly.

In some unique instances, cloud outages have been caused by natural events. For example, a 2019 power outage in South Australia was caused by a barrage of lightning strikes that took down an entire city's power grid.

Another instance occurred in 2020 when the supply of submarine cables that provide internet connectivity to some countries were disrupted due to an earthquake in the Mediterranean Sea. The resulting disruption led to major web hosting companies being taken offline and having their services completely unavailable for several days.

How to Prevent or Mitigate the Effects of a Cloud Outage

Companies need to be mindful of the potential for cloud outages and create plans to prevent or mitigate their effects in order to take full advantage of the benefits of cloud computing.

Go Multicloud

A multicloud solution can help organizations overcome outages and ensure uptime for their applications. By utilizing different cloud services from different providers, such as Amazon Web Services of Microsoft Azure, organizations can benefit from an additional layer of data redundancy and spread the risk of outages over multiple providers.

In addition to that, multicloud solutions also enable better scalability and access to a larger range of cloud-based services, allowing businesses to create more resilient architectures in terms of storage and cloud computing security.

With a multicloud solution, organizations have a greater chance of avoiding outages and can be sure that if a single cloud provider has issues, their operations will continue to run smoothly.

Datacenters.com makes deploying multicloud easy and efficient. Our platform provides customers with the ability to manage workloads across multiple vendors, enabling companies to maximize the capabilities of each cloud provider.

It allows organizations to create an integrated environment that enables quick scaling and automatic failover, which can help reduce downtime if an outage does occur. Additionally, its user-friendly interface simplifies the process of configuring deployments, reduces setup time, and eliminates manual operations for increased efficiency. Schedule a free consultation with our technology experts to learn more.

Utilize Monitoring Tools

Companies should invest in monitoring tools to identify and alert them to any issues with their cloud infrastructure. It is important to make sure the system can change quickly if needed. Use automation and processes that can act fast when something stops working.

By monitoring the performance of their cloud-based applications, companies can detect potential issues early on and take steps to prevent them from escalating into larger outages. These tools also provide important insights into how their applications are performing, enabling them to make better decisions on where and how they should invest in their infrastructure.

Businesses have access to a range of proactive solutions, enabling them to stay ahead of any potential issues. With alert systems in place, administrators can be quickly notified so they may swiftly respond and avert the issue before it grows serious.

Adopt Backup and Recovery Plans

A robust backup and disaster recovery plan is essential for businesses looking to ensure continuity during a cloud outage. By creating backups of their data and applications, companies can restore critical systems quickly in the event of an outage.

Mirrored data storage can be an effective way for companies to prevent or mitigate the effects of a cloud outage. By replicating important data across multiple cloud regions, organizations can ensure that their operations remain uninterrupted even if an outage occurs in one region.

By placing these mirrored backups in separate regions, companies are also able to reduce their exposure to potential threats and minimize the risk of a cascading effect should there be an outage in one region. This prevents outages from impacting other important applications and ensures continuity during unexpected events.

Furthermore, businesses should look at the frequency of their backups, as well as how often they are tested and validated to ensure that all their vital data remain safe and secure in case of an unexpected issue.


Cloud outages can be a major threat to your business operations if preventive measures are not taken. By understanding the features of a cloud outage, you start to understand the importance of maintaining high standards in service design and performance.

Leveraging multicloud deployments helps you to control and contain any negative effects of an outage while taking full advantage of the cloud. By spreading out an organization’s workloads across different cloud providers, they are able to reduce their exposure to any single point of failure that could otherwise cause outages.

Furthermore, having access to multiple points of access can also help limit the scope of any outages by enabling organizations to switch over quickly should an incident occur. This helps them ensure continued operations and can minimize the potential financial consequences associated with a cloud outage.

Monitoring tools and good recovery plans are also important aspects that need to be taken into consideration for better reliability. All in all, taking these few proactive steps can help prevent cloud outages from disrupting your business’s routines and operations.

If you believe that a multicloud solution is the right choice for your business, then consider scheduling a consultation today with experienced professionals who can tell you more about how it can benefit your organization.


Datacenters.com Multicloud

Datacenters.com provides consulting and engineering support around multicloud and has developed a platform for multicloud deployments from the leading data center cloud providers. In just 2-3 minutes you can create and submit a customized cloud RFP that will automatically engage you and your business with industry leading multicloud providers.


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