Plusserver: Hamburg (HAM5) Data center

plusserver’s Hamburg (HAM5) is one of the company’s cloud and colocation data centers in Germany. 

Situated in Hamburg, it operates under plusserver’s national footprint, complementing its other sites (for example, HAM6) across the DACH region. 

Hamburg offers a strategic location in Northern Germany: it is a major hub for maritime commerce, logistics, media, and digital services, with excellent connectivity to the rest of Europe. The site benefits from proximity to fiber backbones and carrier routes across Germany and beyond, making it well-suited for businesses requiring low-latency interconnectivity and access to key markets.

⚙️ Facility Highlights

• The site is ISO 27001-certified (plusserver guarantees ISO 27001 compliance in its German data centers). 
• Powered with 100 % green electricity, aligning with plusserver’s commitment to sustainability. 
• The facility supports fully redundant power architectures (“fully redundant thanks to different power distributors”). 
• Cooling systems: redundant circulating air cooling units; (2n) redundancy assumed for technical and HVAC systems
• Backup power / generators: The facility includes redundant power backup systems (diesel generators) and multiple 10 kV feeds to ensure high availability.
• False floor / raised floor infrastructure: ~700 mm underfloor cavity; cold/warm aisle containment; temperature and humidity controls. 

🔐 Security & Compliance

• 24/7 on-site monitoring and staff support. 
• Video surveillance (CCTV) covering interior and exterior access points. 
• Access control: personalized ID, PIN, BKS locking systems on racks (secure locking) 
• Monitoring of infrastructure / data points across the facility (plusserver monitors >2,000 data points). 
• Compliance with data protection: GDPR-compliant operations. 

🌐 Connectivity & Carrier Access

• The facility is carrier- and cloud-neutral, giving customers flexibility to choose connectivity providers.
• Multiple separate lead-ins (3 separate lead-ins into the facility) for redundancy. 
• Cable system: separate copper and fiber paths (suspended overhead for fiber, separate trays) above racks; fiber/copper segregation. 
• Access to major carriers such as TeliaSonera, Level3, Deutsche Telekom (DTAG) and others in its premium carrier mix. 

💼 Who It Serves

• Enterprises in Germany / Europe seeking GDPR-compliant cloud and colocation solutions.
• Businesses requiring scalable, reliable infrastructure with green power credentials.
• Workloads needing connectivity flexibility and multi-carrier access, such as SaaS providers, content networks, or fintech.
• Organizations with redundancy, uptime, or continuity demands, such as healthcare, legal/regulated, or media.
• Customers wanting proximity to Northern German / Baltic / Scandinavian markets for latency-sensitive applications.