Eww Gruppe

eww Gruppe is an Austrian regional utility and digital infrastructure group headquartered in Wels, Austria. For this directory entry, the most relevant operating unit is eww ITandTEL, the group’s ICT and data center business, which provides colocation, hosting, cloud, backup, connectivity, workplace solutions, and wholesale telecom services. Public eww materials position ITandTEL as an Austrian IT and communications provider with seven high tech data centers at different locations in Austria, its own more than 400 Gbit/s fiber network, and a portfolio that spans server housing and hosting, public and private cloud, Backup as a Service, GPU as a Service, Hosted Exchange, internet and data lines, and wholesale carrier services. A notable milestone in the group’s expansion was the acquisition of ÖBB Telekom Service GmbH and its renaming to eww ITandTEL GmbH, followed later by full integration into eww ag as a business division.

⚙️ Facility Highlights

Data Center Footprint:

eww ITandTEL publicly states that it owns seven high tech data centers located at different sites in Austria. Its current positioning emphasizes Austrian data sovereignty, “Made in Austria” hosting, and local data storage for customers that want their information to remain in Austria under Austrian and EU data protection expectations.

The company’s cloud and backup materials add that customer data is stored in its own highly certified Austrian data centers, and that backups can be implemented redundantly across different data center locations in Austria. A separate datacenter tour page specifically references the Marchtrenk facility, confirming at least one named site within the broader Austrian footprint.

Facility Design & Infrastructure:

eww ITandTEL describes its data centers as highly modern Austrian facilities certified to ISO/IEC 27001 and EN 50600. Public descriptions list multi stage access controls, modern climate control, redundant 100% green power supply, powerful emergency diesel generation, and 24/7 monitoring. The company also highlights waste heat utilization and broader sustainability features.

A later company article adds more detail, describing redundant free cooling air conditioning for all rooms, secure power supply through two separate UPS systems with diesel backup, multi factor access control, 24/7 video surveillance, and direct connectivity to major European internet exchanges. The same materials say a new green data center was being built for 2024 because of growth in hosting and cloud demand.

Service Portfolio Overview:

eww ITandTEL publicly lists the following relevant infrastructure services:

• Server Housing & Server Hosting

• Cloud Services including Public Cloud, Private Cloud, GPU as a Service, LLM as a Service, and Backup as a Service

• Hosted Exchange

• Highspeed Internet and Data Lines

• Wholesale telecom services

• Cyber Defence Services

• Workplace solutions

• Microsoft Azure Peering Service

• S3 Cloud Storage Platform

• Virtual Server

• VPN

• NextCloud

• Monitoring as a Service

• DirectCloud Connect

🔐 Security & Compliance

Infrastructure Resilience:

eww ITandTEL positions its data centers around continuous availability and business continuity. Public pages say customer systems are protected around the clock, and the backup platform is described as enabling rapid restore and uninterrupted business processes. The company also states that backup data can be implemented redundantly across different Austrian data center locations, reducing risk through geographic separation.

The company’s infrastructure messaging also highlights redundant power, emergency diesel generation, redundant cooling, and direct linkage into its own fiber infrastructure. A separate blackout test article says the data center protection mechanisms successfully maintained full availability during power failure scenarios, but I treat that as supporting evidence rather than a formal SLA statement.

Physical & Logical Security:

Publicly documented physical and operational controls include multi stage access controls, multi factor access control, 24/7 monitoring, and 24/7 video surveillance. eww ITandTEL also emphasizes personal support, a System Operations Center, and direct contact with experienced technicians rather than anonymous call center style support.

On the logical and service side, the company positions its backup and cloud services around Ransomware protection, real time backup protection, dedicated data channel transfer, and secure Austrian hosting. The cloud platform also claims certification alignment and the Ö Cloud seal on the cloud login page.

Compliance & Standards:

eww ITandTEL publicly states that its data centers and cloud services are certified to ISO/IEC 27001 and EN 50600. The cloud login page also says the service carries the Ö Cloud Gütesiegel.

I did not find public evidence in the reviewed sources for SOC 2, PCI DSS, ISO 9001, ISO 20000, or ISAE 3402 for the data center and cloud services themselves, so those should remain Not publicly listed for this audit grade entry.

🌐 Connectivity & Carrier Access

Carrier Neutrality:

Not publicly listed. I found strong evidence of substantial network reach, multiple backbone providers, peering, and cloud connectivity, but I did not find an explicit public statement that eww ITandTEL markets its colocation environment under the exact term carrier neutral.

Network Capabilities:

This is one of the strongest parts of the profile. eww ITandTEL publicly states that it operates its own more than 400 Gbit/s fiber infrastructure in Austria and nearby countries, and that it offers highspeed fiber internet, data lines, site networking, and wholesale carrier services. Its internet service materials describe dedicated bandwidth, unlimited transfer volume, no oversubscription, multiple backbone provider connectivity, 24x7 monitoring, and ten European peering points.

The company also states direct access to major internet exchanges and cloud platforms. Public pages specifically reference connectivity to VIX, DE CIX, and AMS IX, plus Direct Cloud Connect and a Microsoft Azure Peering Service for prioritized access to Microsoft cloud services such as Microsoft 365, Teams, and Dynamics 365.

Connectivity Use Cases:

• Organizations needing server housing or hosting with direct attachment to an Austrian fiber backbone and major peering points.

• Businesses moving workloads into Austrian private or public cloud while maintaining local data residency and support.

• Customers implementing backup, disaster resistant backup architecture, or Microsoft cloud connectivity through direct network pathways.

• Carriers and providers seeking wholesale telecom services from an Austrian operator with national and international peering presence.

💼 Who It Serves

eww ITandTEL’s public materials say its cloud and backup services fit organizations ranging from startups and agencies to IT service providers, wholesalers, and industrial groups. More broadly, the company positions itself as an Austrian business IT partner delivering tailored infrastructure and communications services for companies of many sizes.

Its strongest fit appears to be Austrian and regional business customers that want local data sovereignty, enterprise connectivity, housing and hosting, cloud platforms, and backup solutions from one provider with its own infrastructure.