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SACOFA

About SACOFA

SACOFA Sdn Bhd is a Malaysian telecommunications infrastructure provider headquartered in Kuching, Sarawak. The company positions itself as Sarawak’s “Technology and Telecommunication” flagship and states it manages and facilitates shared telecommunications infrastructure across the state. SACOFA’s service portfolio (as published on its website) centers on fibre network / bandwidth services, tower infrastructure sharing, enterprise internet access, point-to-point data connectivity (dedicated leased line), and a managed Disaster Recovery as a Service (DRaaS) offering. SACOFA also publishes a Reference Access Offer (RAO) for regulated access/interconnection products (e.g., trunk transmission, infrastructure sharing, and network co-location service) intended for licensed telecom operators under Malaysia’s access framework.

⚙️ Facility Highlights

Data Center Footprint:

  1. Data center sites operated by SACOFA: Not publicly listed.
  2. SACOFA publishes telecom infrastructure footprint details (e.g., fibre trunk network spanning Sarawak and tower portfolio), but does not publicly present itself (on pages reviewed) as a retail colocation data center operator.

Facility Design & Infrastructure:

  1. Fibre network: SACOFA states it owns/operates an on-land fibre network in Sarawak and references DWDM technology; it also describes a “Trans Borneo Fibre Optic Trunk Network” spanning over 12,000km from Kuching to Lawas, with connectivity to Brunei and Sabah systems.
  2. Tower infrastructure: SACOFA states it has built/acquired/managed 1,700+ telecom towers since its inception, offering tower sharing and optional services (e.g., cabin service, power supply).
  3. Operations & maintenance presence: SACOFA lists operation/maintenance centers in multiple Sarawak locations (Kuching, Sri Aman, Sibu, Bintulu, Miri, Mersing) to support response and availability.

Service Portfolio Overview:

  1. Bandwidth services / fibre transmission services (telecom backbone services; DWDM referenced).
  2. Tower services / infrastructure sharing (tower sharing; optional cabin service, power supply).
  3. Enterprise Internet Access (wired/wireless; SLA referenced).
  4. Point-to-Point / Point-to-Multipoint Data Connectivity (Dedicated Leased Line).
  5. Disaster Recovery as a Service (DRaaS) (described as enterprise-grade, fully managed DR).
  6. FTTx High Speed Internet (SOFIA) (SACOFA Open Fibre Infra Access).
  7. Wholesale/regulated access products (RAO) for operators (includes trunk transmission, infrastructure sharing, network co-location service, duct/manhole access, etc.).

🔐 Security & Compliance

Infrastructure Resilience:

  1. Resilience design details for enterprise services (beyond stated SLAs and O&M posture): Not publicly listed in directory-ready form on pages reviewed. (SACOFA does describe 24/7 monitoring via NOC and network O&M practices.)

Physical & Logical Security:

  1. NOC monitoring and escalation processes are described for network operations (power failures, line alarms, fibre cuts, etc.).
  2. Physical security controls for facilities (e.g., mantraps, guards, etc.): Not publicly listed on pages reviewed.

Compliance & Standards (published certificates):

  1. ISO/IEC 27001:2013 (Information Security Management System) — SACOFA publishes multi-site certificates via SIRIM QAS / IQNet; certificate text includes multi-site structure and validity dates.
  2. Other certifications (e.g., ISO 9001) for SACOFA itself: Not publicly listed on SACOFA’s certifications page (only ISO/IEC 27001 certificates were found/published there).

🌐 Connectivity & Carrier Access

Carrier Neutrality:

  1. Carrier-neutral colocation / on-site carrier lists: Not publicly listed (SACOFA’s public materials focus on network services and infrastructure sharing).

Network Capabilities:

  1. Dedicated leased line (point-to-point / point-to-multipoint data connectivity).
  2. Internet access (dedicated wired and wireless services; SLA referenced).
  3. DWDM-enabled fibre backbone is referenced as part of SACOFA’s network.

Connectivity / Interconnection signals (third-party):

  1. PeeringDB lists SACOFA’s ASN presence and exchange participation (e.g., MyIX) and facility presence entries (useful for interconnection validation, not a retail “SKU” confirmation).

💼 Who It Serves

  1. Telecommunications operators and other entities needing shared telecom infrastructure (towers/fibre).
  2. Enterprises requiring internet access, private connectivity (leased lines), and managed DRaaS.
  3. Government departments and agencies are explicitly listed among bandwidth services target audiences.