Simply Bits, LLC

Simply Bits, LLC is a Southern Arizona fixed wireless internet service provider headquartered in Tucson, Arizona. The company delivers business and residential broadband (fixed wireless) and also publishes an enterprise services portfolio that includes Managed WAN (multi-site connectivity), hosting (web/email/application hosting), colocation, hosted VoIP, and fax-to-email (FaxToGo). Simply Bits states it is a privately held company and has operated in Southern Arizona since 2004; in October 2021, Tucows Inc. (Ting Internet) announced a definitive agreement to acquire Simply Bits and bring it into Ting’s portfolio.

⚙️ Facility Highlights

Data Center Footprint

1. Data center facility publicly listed: Simply Bits DC1 (Tucson, Arizona).
2. Additional facilities / markets: Not publicly listed.

Facility Design & Infrastructure

1. Colocation: Simply Bits explicitly markets colocation as an enterprise service offering (details like racks/cages/suites not specified in the published material).
2. Facility tier, uptime design, power/cooling topology, certifications: Not publicly listed.

Service Portfolio Overview (publicly published)

1. Business Internet (fixed wireless) including an Enterprise Solution with up to 1 Gbps symmetrical, private point-to-point connection, static IPs, managed Wi-Fi, and 24/7 support (as described on the business page).
2. Managed WAN Service (multi-site connectivity / logically contiguous network; “fully managed”).
3. Hosting (web, e-mail, and application hosting).
4. Colocation (retain control of equipment; colocate in Simply Bits facility).
5. Hosted VoIP (hosted voice over IP service).
6. Fax-to-email (FaxToGo).

🔐 Security & Compliance

Infrastructure Resilience

1. Fixed wireless network posture (self-healing/redundant/monitored 24/7): published for their business internet service.
2. Data center redundancy (power/cooling), facility availability design: Not publicly listed.

Physical & Logical Security

1. Facility physical security controls (guards, CCTV, mantraps, etc.): Not publicly listed.
2. Managed Firewall/Router + QoS for VoIP (managed device required; bandwidth shaping/QoS; firewall protections): published in VoIP FAQ.

Compliance & Standards

1. ISO / SOC / PCI / formal certifications: Not publicly listed on pages and documents reviewed.
2. Published policy framework (AUP / Privacy / Open Internet Policy): available on website.

🌐 Connectivity & Carrier Access

Carrier Neutrality

1. Carrier-neutral colocation / on-site carrier lists: Not publicly listed.

Network Capabilities (explicitly published)

1. Fixed wireless business internet with published plan tiers and an Enterprise Solution describing:
2. Up to 1 Gbps symmetrical
3. Private point-to-point connection
4. Static IPs
5. Managed Wi-Fi
6. 24/7 support
7. Managed WAN Service for multi-site connectivity (fully managed).

Connectivity Use Cases (based on published positioning)

1. Multi-site businesses needing managed WAN connectivity.
2. Organizations requiring private point-to-point links and VPN-ready private connections as described for enterprise solutions.

💼 Who It Serves

1. Businesses (small/medium/large), educational institutions, and government agencies across Southern Arizona (as described in the enterprise sell sheet).
2. Enterprises and organizations needing business internet, managed WAN, hosting, VoIP, fax-to-email, and colocation (as published in Simply Bits materials).