Southwest Cyberport

Southwest Cyberport, Inc. (“SWCP”) is a local New Mexico Internet Service Provider (ISP) and hosting services provider headquartered in Albuquerque, New Mexico, and it states it has been an expert ISP since 1994. SWCP markets a portfolio spanning internet access services (including DSL, fiber DSL, and wireless point-to-point options), web hosting, virtual private servers (VPS), colocation in Albuquerque, and cloud services such as online backup (BUS) and cloud storage (Nextcloud on a hosted VPS). The company emphasizes local support and publishes service pages with pricing and operational details for web hosting, VPS, and colocation.

⚙️ Facility Highlights

Data Center Footprint:

1. SWCP publicly offers colocation in its Albuquerque data center and states colocated customer equipment will reside at SWCP’s offices in Albuquerque, New Mexico.
2. SWCP also states its cloud storage service is “hosted at SWCP’s local data center” (delivered as a VPS with Nextcloud installed).

Facility Design & Infrastructure:

1. Facility class (purpose-built vs. leased): Not publicly listed.
2. Power architecture (N/N+1/2N): Not publicly listed.
3. SWCP states colocation provides access to its backup power generator and “locked and monitored facilities,” and references a secure, controlled environment with 24/7 monitoring.
4. Cooling architecture / density limits: Not publicly listed.
5. Colocation form factors: SWCP prices colocation by rack units (U) (e.g., base includes 2U, with “Extra Rack Space” per rack unit). Cabinets/cages/suites are not publicly listed.

Service Portfolio Overview:

1. Colocation (Albuquerque): Priced by rack units; includes power/cooling and transfer allowances; optional monitoring and system administration.
2. Web Hosting: Shared hosting plans (Starter/Basic/Pro) with bundled features and “nightly backups, offsite archives, webfarm redundancy, and a backup generator” described as standard with packages.
3. VPS (Virtual Private Servers): VPS tiers plus optional system administration (updates, daily offsite backups, 24×7 monitoring).
4. Cloud Storage: “Private Cloud” positioned Nextcloud service (VPS with Nextcloud installed; SWCP monitors availability).
5. Online Backup (SWCP BUS): Online backup service with encryption support and off-site replication described.
6. Email Services / Mailing Lists / FTP Servers: Published as part of cloud/web services.
7. Internet Access: DSL (partnering with CenturyLink), fiber DSL, wireless point-to-point, frame relay, multi-tenant building access, and dial-up options described.

🔐 Security & Compliance

Infrastructure Resilience:

1. SWCP describes colocation access to a backup power generator and a “redundant high speed network,” plus monitoring.
2. SWCP states VPS optional admin includes off-server and off-site daily backups and 24×7 monitoring.
3. Formal SLA documents for colocation/hosting: Not publicly listed.

Physical & Logical Security:

1. SWCP describes locked and monitored facilities for colocation and notes its office is protected by a monitored alarm system (in colocation terms).
2. Detailed physical security controls (guards/mantraps, etc.): Not publicly listed.
3. Detailed logical security controls (network segmentation, IAM, etc.): Not publicly listed.

Compliance & Standards:

1. ISO/SOC/PCI/HIPAA certifications: Not publicly listed.

🌐 Connectivity & Carrier Access

Carrier Neutrality:

1. Carrier-neutral positioning / carrier lists / MMR: Not publicly listed.

Network Capabilities:

1. Internet access portfolio includes DSL, fiber DSL, wireless point-to-point dedicated service, frame relay (T1 up to DS3), and multi-tenant building connections.
2. Cross-connects/dark fiber/wavelengths as directory-ready products: Not publicly listed.

Connectivity Use Cases:

1. Businesses needing local New Mexico broadband options (DSL/fiber DSL/wireless point-to-point).
2. Organizations colocating servers in Albuquerque and connecting into SWCP’s network services.
3. Website owners seeking shared hosting or VPS with optional administration and monitoring.

💼 Who It Serves

1. Residential and business users in New Mexico needing internet access options (as described on SWCP’s Internet Access page).
2. Small businesses and organizations needing web hosting, VPS, email, and online backup.
3. Customers requiring local colocation in Albuquerque with monitoring and optional system administration.