Tops.net GmbH & Co. KG

tops.net GmbH & Co. KG is a Germany-based ISP and IT services provider headquartered in Bonn (North Rhine-Westphalia). The company markets internet connectivity (fiber and DSL/SDSL), VPN services, web hosting + domains, and data center services in Bonn including server housing / co-location, plus managed server operations and cloud/groupware offerings (e.g., hosted ownCloud / Nextcloud, Synology-based “private cloud” file services, and managed Exchange/Kerio groupware).

⚙️ Facility Highlights

Data Center Footprint:

1. Rechenzentrum (Data Center) in Bonn, Germany (tops.net repeatedly references services delivered “in unserem Rechenzentrum in Bonn”).
2. Facility name: Not publicly listed.
3. Facility address: Not publicly listed as a data center address on the official site pages reviewed (company postal address is published separately in the imprint).

Facility Design & Infrastructure:

1. Colocation / rackspace: tops.net offers “Co-Location und 19″ Server Rackspace” and states customers can host their own systems in their own 19” rackspace; it also states own servers and even own cabinets can be installed.
2. Power & resiliency (published): Optional UPS buffering (USV-Pufferung) is referenced as an option for co-location; detailed power topology (N+1, generator rating, etc.) is not publicly listed on tops.net pages reviewed.
3. Cooling & environment (published): the co-location section references a “klimatisiertes Rechenzentrum” (air-conditioned data center).
4. Other facility notes (published): co-location benefits list includes “Ökostrom, Klimatisierung, Alarmanlage und Feuerschutz” (green power, cooling, alarm system, fire protection).
5. Network uplinks (published): co-location benefits include redundant high-bandwidth upstreams (and the company later published a data center modernization note about 10 Gbit/s upstream redundancy—see Connectivity section).

Service Portfolio Overview:

1. Colocation / server housing: Co-location and 19” rackspace; ability to install customer servers/cabinets; optional UPS buffering; optional additional firewalls; optional maintenance work by tops.net technicians.
2. Managed servers: tops.net markets “Managed Server” where it operates the server for the customer, including patch/update checks and component replacement by their service team.
3. Virtual servers: tops.net markets “Virtual Root Server” and describes its virtualization stack (HCI cluster hardware) and lifecycle handling including BSI-certified data carrier destruction on decommission.
4. Web hosting + domains: multiple web hosting packages and domain registration (membership in DENIC is stated).
5. Cloud / collaboration services: “Private Clouds und Groupware Services” including hosted ownCloud, Nextcloud, Synology Drive, plus managed groupware (Microsoft Exchange / Kerio Connect).

🔐 Security & Compliance

Infrastructure Resilience:

1. tops.net references redundant upstream connectivity for co-location and also describes (in a 2021 post) upstream redundancy at 10 Gbit/s after modernization.
2. Power/cooling redundancy level (N+1, 2N, etc.): Not publicly listed.

Physical & Logical Security:

1. tops.net lists alarm system and fire protection in the co-location benefits list; detailed controls (guards, mantraps, CCTV, biometrics) are not publicly listed on tops.net pages reviewed.

Compliance & Standards:

1. ISO 27001 / SOC reports / PCI, etc.: Not publicly listed.

🌐 Connectivity & Carrier Access

Carrier Neutrality:

1. “Carrier-neutral” positioning and on-site carrier list: Not publicly listed.

Network Capabilities:

1. Fiber and DSL/SDSL connectivity: tops.net markets Glasfaser and SDSL/SHDSL connectivity (with the site describing scalable access “von 5 MBit/s bis 10 GBit/s”).
2. Network POPs / nodes: tops.net states its network nodes are in Bonn (multiple), Cologne, and Düsseldorf, and it can build nationwide/international solutions.
3. VPN services: tops.net offers VPN solutions (OpenVPN, IPsec; mentions Cisco routers as applicable).
4. Upstream resilience & capacity (published): a 2021 tops.net post states it upgraded core routers and connections to 10 Gbit/s, with two upstreams (NetCologne and GTT) on 10 Gbit/s for resiliency if one fails.
5. ASN (external validation): AS12581 is listed for tops.net GmbH & Co. KG under RIPE on bgp.tools.

Connectivity Use Cases:

1. Businesses needing regional Bonn-area internet access (fiber/DSL/SDSL), VPN connectivity, and co-location/server housing in Bonn with redundant upstream design.

💼 Who It Serves

1. The company states its offers are exclusively for commercial and institutional customers (“gewerbliche und institutionelle Kunden”).
2. Small and mid-sized organizations needing managed servers, hosted collaboration/email, or file access/sharing without running their own IT stack.