Virtuaoperator

Virtuaoperator is a Poland-based telecommunications and data center services brand used by Virtual Operator Sp. z o.o. (Gdynia). As of March 1, 2024, Virtual Operator Sp. z o.o. became the service provider following a merger of Virtuaoperator sp. z o.o. and Virtual Operator Sp. z.o.o., while continuing to use the “Virtuaoperator” trade name. The brand portfolio presented on virtuaoperator.pl centers on business internet access, data transmission (point-to-point), colocation, and VoIP, with a major operational focus on Warsaw (including colocation space in the LIM/Mariott building area).

⚙️ Facility Highlights

Data Center Footprint:

1. Warsaw, Poland — LIM/Mariott building (Aleje Jerozolimskie 65/79): Virtuaoperator markets colocation in central Warsaw within the LIM/Mariott building, and its published telecom services terms define the “Centrum Danych Operatora” location as room B2133 on level -2 at Al. Jerozolimskie 65/79, Warsaw.
2. Additional data center sites / metros: Not publicly listed on the official site.

Facility Design & Infrastructure:

1. Colocation form factors: Virtuaoperator explicitly states flexibility for full cabinets, half cabinets, and single units (U).
2. Redundancy & availability (published):
3. Colocation page describes backup of routers/switches using two independent server rooms and references redundant power for their infrastructure.
4. Internet access page publishes an SLA statement of 99.98% reliability for internet access.
5. Power topology (2N/N+1), generator runtime, rack power (kW/rack): Not publicly listed.

Service Portfolio Overview:

1. Internet access (symmetrical) for companies/institutions and ISP operators; includes DDoS protection via Wanguard.
2. Data transmission (point-to-point) delivered as VLAN (L2) and MPLS, including VLAN/QinQ options; “transparent transmission” via VLAN/QinQ is explicitly described.
3. Colocation in Warsaw (LIM/Mariott), described as secure hosting of customer equipment with monitored access controls.
4. VoIP services (platform referenced: Adescom).
5. Dark fiber leasing: Virtuaoperator states it offers “dzierżawy włókien światłowodowych” (fiber leasing) for business partners.

🔐 Security & Compliance

Infrastructure Resilience:

1. Redundant network design (published): data transmission is provided via two independent paths and the colocation page references resiliency elements in infrastructure.
2. Formal facility resiliency specs (UPS/gensets/cooling topology): Not publicly listed.

Physical & Logical Security:

1. Physical security (published): colocation page references camera monitoring and touch-based access authorization.
2. DDoS protection (published): internet access includes anti-DDoS Wanguard.
3. Detailed security controls (SOC processes, ISO control mappings, MFA, etc.): Not publicly listed.

Compliance & Standards:

1. ISO/SOC/PCI and other formal certifications: Not publicly listed on official pages and published documents reviewed.

🌐 Connectivity & Carrier Access

Carrier Neutrality:

1. “Carrier-neutral” status / on-site carrier lists / MMR details: Not publicly listed.

Network Capabilities:

1. IP transit / ISP-oriented connectivity: Virtuaoperator publishes ISP-focused internet offerings, including guidance around BGP and mentions configurations and high-capacity interconnects.
2. Ethernet / L2 services: transmission service is explicitly described in VLAN (L2) and Ethernet context with VLAN/QinQ.
3. MPLS: explicitly stated for data transmission.
4. Dark fiber: explicitly stated as leased fiber offering.

Connectivity Use Cases:

1. Enterprises and institutions in Warsaw metro requiring symmetric internet and SLA-backed connectivity.
2. Operators/ISPs needing transit-style access and interconnect-scale links (10–100G described on ISP page).
3. Point-to-point connectivity between multiple locations (domestic or international scenarios described).

💼 Who It Serves

1. ISP operators (explicit “Internet dla operatorów” positioning).
2. SMBs (Warsaw and surrounding areas; network footprint statements published).
3. Large enterprises and public institutions (explicit positioning; cites institutional clientele and public sector work).