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Zugernet

About Zugernet

zugernet.ch (brand) / c/o acdalis informatik ag is a Swiss business ISP + hosting/communications provider offering business Internet (fiber/DSL), web hosting, mail hosting (including Hosted Exchange), cloud telephony, and “Cloud” services that include server rack hosting and online backup. On its own website, zugernet.ch is published as “c/o acdalis informatik ag” (Baar, Switzerland) with a listed Swiss commercial register number and UID.

Audit note (identity mismatch): You requested “Zugernet Hofmann Informatik AG.” The official zugernet.ch imprint does not mention “Hofmann Informatik AG” and instead identifies acdalis informatik ag as the responsible entity. Third-party directories reference “Zugernet – Hofmann Informatik AG,” but that cannot be treated as definitive without official confirmation.

⚙️ Facility Highlights

Data Center Footprint:

  1. Provider-operated / marketed data center(s): Not publicly listed as named facilities on zugernet.ch (no facility name list or addresses published on the site).
  2. Colocation / server rack hosting: The “Cloud” section explicitly includes “Server Rack” (suggesting rack hosting/colocation as a delivered service), but no pricing/spec sheet is published on the site pages that loaded.
  3. Interconnection facility (external validation): PeeringDB lists a facility named “zugernet” located at Oberneuhofstrasse 10, 6340 Baar, Zug, Switzerland, under organization acdalis ag. This confirms an interconnection facility record, not a full colocation spec sheet.

Facility Design & Infrastructure:

  1. ISO 27001 claim (site marketing): The homepage states data should be in Switzerland “nach ISO27001” and refers to “our datacenter,” but no downloadable certificate, audit report, or certification details are published on the accessible pages.
  2. Power, cooling, fire suppression, security design: Not publicly listed on the accessible official pages.

Service Portfolio Overview:

  1. Business Internet via fiber (Glasfaser) or DSL (Kupfer) including fixed IPv4 and/or IPv6 address(es).
  2. Webhosting (Linux or Windows mentioned on the homepage; detailed plan pages were not reliably accessible).
  3. Mailhosting including Hosted Exchange and IMAP/POP plus optional archiving (revisionssicher archivieren).
  4. Telefonie (business communications/UC positioning on the homepage; detailed product pages were not reliably accessible).
  5. Cloud section includes Server Rack and Online Backup.
  6. Customer portals show operational services for Hosted Exchange, MailArchive, AntiSpam, Online Backup, WLAN Hosting, DNS Hosting, and Monitoring (service portals linked).

🔐 Security & Compliance

Infrastructure Resilience:

  1. Not publicly listed (no official details about redundancy, UPS/generators, cooling topology, etc. on accessible pages).

Physical & Logical Security:

  1. Not publicly listed on accessible pages.

Compliance & Standards:

  1. ISO 27001: Referenced in marketing text, but certification evidence/details are not publicly listed on accessible pages.
  2. Other standards (ISO 9001, SOC, PCI, etc.): Not publicly listed.

🌐 Connectivity & Carrier Access

Carrier Neutrality:

  1. Not publicly listed on official pages.

Network Capabilities:

  1. Business Internet: fiber/DSL with static IPv4/IPv6.
  2. ASN / interconnection (external validation): PeeringDB lists acdalis ag (also known as AS-ZUGERNET) with ASN 28859, and presence at CHIX-CH plus facilities including “zugernet” (Baar) and Digital Realty Zurich (ZUR1).
  3. Cross-connects, dark fiber, wavelengths, Ethernet private line, MPLS, SD-WAN: Not publicly listed as products/SKUs on zugernet.ch.

Connectivity Use Cases:

  1. Businesses needing Swiss-hosted web/mail services and business Internet with static addressing.

💼 Who It Serves

  1. Business customers (explicitly positioned as “Business Internet,” business hosting, enterprise email/Exchange, and business telephony).