Voyager Internet Ltd: Piermark Drive Data Centre (Voyager Auckland data centre

The Piermark Drive Data Centre is a data center location referenced directly by Voyager in its customer support documentation as “Piermark Drive Data Centre in Albany Auckland”, including detailed procedures for customer access and remote hands / fault escalation. Voyager states its NOC is on-site at the Piermark Drive Data Centre, with staffed office hours and procedures for escorted/unescorted access.

Separately, PeeringDB lists a facility record for “HDDC” at 11C Piermark Drive, Rosedale, Auckland 0632, NZ under the organization HD Net Ltd, and shows Voyager Internet (AS56030) as one of the networks present at that facility. This provides independent confirmation that a carrier/network ecosystem exists at the Piermark Drive site; however, PeeringDB does not indicate that Voyager is the facility operator/owner.

⚙️ Facility Highlights

1. Facility location (directory record): 11C Piermark Drive, Rosedale, Auckland 0632, New Zealand (PeeringDB facility “HDDC”).
2. Voyager operational presence (operator statement): Voyager states its NOC is on-site at the Piermark Drive Data Centre and provides formal access processes.
3. Colocation service packaging (Voyager, Auckland Data Centre):
4. A/B Power Feed “2x 16A, Inline UPS” included in colocation packages.
5. Network included in certain packages (switch port, IP addressing, “unlimited shared blended Internet – 1Gbps PIR”).
6. Quarter/half/full rack options (10U / 20U / 40U) published; full rack includes unescorted 24/7 access via swipe card, while smaller allocations are escorted during business hours.
7. Monitoring / uptime statement (Voyager): Voyager states 24/7 monitoring and a 99.98% guaranteed uptime SLA for its colocation environment.

Not publicly disclosed (facility-engineering level):

1. Total IT load (MW)
2. Generator count/capacity and runtime
3. UPS topology beyond “inline UPS” in product packaging
4. Cooling architecture / PUE
5. White-space area / building size

🔐 Security & Compliance

1. Access control model (Voyager, facility operations):
2. Unescorted 24/7 access is available for customers with dedicated lockable cabinets who have been provided swipe key access.
3. Escorted access applies for “co-location / shared cabinet” customers under half a cabinet.

Not publicly disclosed:

1. CCTV coverage details
2. Mantrap/anti-tailgating controls (beyond procedural escorting)
3. Fire detection / suppression systems
4. Any facility-level certifications (ISO 27001, SOC, PCI DSS, etc.)
5. Certification scopes and certificate IDs

Facility-specific certification scopes and certificate IDs are Not publicly disclosed.

🌐 Connectivity & Carrier Access

1. Networks present at the Piermark Drive facility (PeeringDB “HDDC”): Voyager Internet (AS56030) is listed as present alongside other networks (e.g., Fastcom Limited, HD Net Ltd, Unlimited Internet).
2. Carriers and exchanges listed in PeeringDB for this facility: PeeringDB shows no carriers and no exchanges listed on the HDDC facility record (at the time of last update shown).
3. Colocation connectivity packaging (Voyager): Voyager includes switch port + IP addressing + internet in certain colocation bundles, indicating that customers can procure connectivity as part of the service (service-level disclosure).

Internet Exchange (IX):

The facility does not publicly present itself as operating an Internet Exchange, and PeeringDB lists no exchange at this facility record.

The presence of networks/tenants does not constitute IX operation.

💼 Who It Serves

Based strictly on Voyager’s published colocation and hosting service positioning for its Auckland Data Centre:

1. Organizations colocating servers, routers, and firewalls in Auckland.
2. Customers needing rack-scale deployments (quarter/half/full rack options).
3. Customers requiring managed operational support workflows (fault escalation matrix and remote-hands request processes).