dCloud: Centro de Datos dCloud / Centro de Datos DCLOUD

Centro de Datos dCloud, also referred to publicly as Centro de Datos DCLOUD, is operated by DATEC LTDA under the dCloud brand and is located in Santa Cruz de la Sierra, Bolivia, with the certified site listed at Calle Velasco 213, Ciudad de Santa Cruz. The facility supports dCloud’s in-country cloud and infrastructure services and is positioned as a local platform for enterprise workloads that require data residency in Bolivia, operational continuity, and low-latency access to locally hosted services.

Santa Cruz de la Sierra is Bolivia’s largest and most economically important urban market, with the national government describing it as the country’s “motor económico nacional.” That location gives the facility proximity to Bolivia’s main corporate, industrial, and commercial base, making it relevant for enterprises, regulated organizations, and businesses seeking locally hosted infrastructure with national billing, local support, and in-country service delivery. dCloud also states that the platform is backed by its own data center rather than resold third-party infrastructure.

⚙️ Facility Highlights

1. Built in 2015 as a Centro de Procesamiento de Datos (CPD) using TIA-942 guidelines for infrastructure design.
2. Publicly described by the operator as designed for high availability, security, and performance, with a TIER-II / Rated-2 reliability profile.
3. Holds an active ANSI/TIA-942-C Constructed Facility Rating Level 2 certification, issued by EPI, with status shown as active through August 6, 2028.
4. Power infrastructure includes an industrial 370 KVA generator with up to 12 hours of constant supply at full load, plus regulated power and grounding systems for equipment.
5. Cooling architecture uses precision thermal management with Data Aire Gforce equipment rated at 186,000 BTUs, designed to extract and recycle hot air and regulate humidity.
6. dCloud provides Private Data Center, IaaS, Virtual Private Cloud, Backup & Restore, and related managed cloud services from the platform.
7. Service materials describe scalability, customer control through a web administration portal, and support for tailored enterprise environments.
8. The operator provides 24/7 support through local technical channels.

🔐 Security & Compliance

1. The facility is located within an exclusion area with biometric access control.
2. Security controls include video surveillance and 24-hour physical security.
3. Fire protection includes clean-agent extinguishers intended to avoid damage to electronic components.
4. Cable entries are equipped with smoke detectors and fire alarms.
5. The site holds an active ANSI/TIA-942-C Constructed Facility Rated-2 certification.
6. dCloud states that its services operate under Bolivian contracts and service-level agreements, aligned to local regulatory requirements.

🌐 Connectivity & Carrier Access

1. dCloud’s IaaS service includes VPN Site-to-Site configuration between the customer organization and the dCloud environment.
2. Service terms also support optional point-to-point links between the customer environment and dCloud.
3. dCloud publishes services to the internet based on customer-defined requirements and applies network permissions and firewall policies between customer environments and the dCloud platform.
4. The platform provides 2 rack units in a provider rack for customer network equipment associated with contracted dark fiber / point-to-point links.
5. dCloud’s data warehouse service explicitly references the possibility of connection to the data center through dark fiber.
6. The facility is positioned for in-country hosting, with dCloud emphasizing that customer data can remain within Bolivian territory, supporting local-latency and data residency requirements.
7. The service portfolio is suitable for hybrid IT, backup, disaster recovery, and enterprise application hosting.

💼 Who It Serves

1. Enterprises and multinational organizations needing locally hosted infrastructure in Bolivia.
2. Organizations with data residency requirements that need workloads and backups kept in-country.
3. Cloud, SaaS, and managed-service environments using IaaS, virtual private cloud, backup, and managed platform services.
4. Organizations deploying hybrid IT and disaster recovery architectures with VPN or point-to-point integration into their own environments.
5. Businesses operating in Santa Cruz de la Sierra, Bolivia’s principal commercial and industrial center.