dCloud

dCloud is a Bolivia-based cloud and data-center services brand of DATEC, headquartered in Santa Cruz de la Sierra, Bolivia. The company provides private cloud, backup and restore, disaster recovery, data warehousing, cloud email, online collaboration, professional cloud services, and Google Cloud-related solutions through its own local data center. It is known for positioning itself as “the first Bolivian cloud,” emphasizing in-country data residency, local billing, 24/7 support, and enterprise-oriented infrastructure for organizations that want cloud services hosted in Bolivia. A notable milestone in its infrastructure development was the construction in 2015 of its own data center under TIA-942 guidelines with a Tier II reliability profile.

⚙️ Facility Highlights

Data Center Footprint:

1. dCloud states that its data center is owned by the company, not resold from third parties.
2. The platform is positioned as a local Bolivian cloud, with information protection, backup, and disaster recovery hosted in Bolivian territory.
3. dCloud’s Data Warehouse and Private Data Center services are explicitly described as running on its local data center in Bolivia.

Facility Design & Infrastructure:

1. dCloud says it built its Centro de Procesamiento de Datos (CPD) in 2015 using the international TIA-942 standard as the installation guideline.
2. The company describes the facility as designed to ensure high availability, security, and performance, with a Tier II reliability level.
3. Its Private Data Center offer is presented as an enterprise-class environment with the same level of control and customization as owned infrastructure, plus a customer administration portal.

Service Portfolio Overview:

1. dCloud Private Data Center.
2. dCloud Backup & Restore.
3. Disaster Recovery in the cloud.
4. dCloud Data Warehouse.
5. dCloud Mail Server.
6. dCloud Online Collaboration Services (OCS).
7. Professional services, including migration and systems administration.
8. Google Cloud solutions delivered through DATEC’s partnership and services layer.

🔐 Security & Compliance

Infrastructure Resilience:

1. dCloud says its data center was built under TIA-942 guidelines to deliver high availability, security, and performance.
2. On its homepage, dCloud states an annual availability rate of no less than 99% and 24/7 support through its toll-free line.
3. Its disaster recovery terms describe monitored replication, failover instances, VPN connectivity, and recovery infrastructure provisioned inside the dCloud environment.

Physical & Logical Security:

1. dCloud says customers can define the security attributes they want activated in their cloud services, and it emphasizes information protection with backup and disaster recovery hosted in Bolivia.
2. The disaster recovery service includes segmented VLAN Layer-2 interconnection, VPN Site-to-Site, monitoring of origin servers and tunnels, and a management console.

Compliance & Standards:

1. dCloud says its data center was built under the TIA-942 international standard.
2. In its knowledge center, the company says it is in process of obtaining information-security certification in the ISO-27000 series.
3. A 2025 DATEC article states dCloud as the only Bolivian cloud with ANSI/TIA-942 Rated-2 certification, reflecting a stronger recent positioning than the older generic TIA-942 wording on the dCloud site.

🌐 Connectivity & Carrier Access

Carrier Neutrality:

1. I found clear evidence of local data-center ownership, replication connectivity, VPN integration, and dark-fiber-based replication options, but I did not find a current official source explicitly describing dCloud as carrier-neutral.

Network Capabilities:

1. dCloud’s disaster recovery terms include VPN Site-to-Site, VLAN Layer-2 interconnection, shared 200 Mbps replication over Internet VPN, and dedicated replication links of up to 10 Gbps for point-to-point dark fiber scenarios.
2. The company markets multicloud usage, saying customers can use more than one cloud to distribute workloads efficiently.
3. Through DATEC’s Google Cloud services layer, it also supports migration of VMs, applications, databases, hybrid and multi-cloud app platforms, and cloud-native modernization.

Connectivity Use Cases:

1. Organizations wanting Bolivia-hosted cloud infrastructure with local contractual and billing alignment.
2. Businesses that need backup, DR, and information protection hosted in-country.
3. Enterprises requiring replication, failover, VPN connectivity, and dark-fiber-enabled recovery paths into the dCloud environment.
4. Teams adopting multicloud or Google Cloud modernization strategies with local advisory and migration support from DATEC.

💼 Who It Serves

1. Enterprises seeking enterprise-class infrastructure in Bolivia.
2. Organizations that want local cloud services, local support, and local invoicing.
3. Businesses pursuing backup, disaster recovery, cloud email, collaboration, analytics, and private cloud adoption.
4. Customers needing migration and operational support through DATEC’s professional services team.