Novatel: Novatel Sofia Data Center

The official website independently identified for this investigation is novatel.bg. The reviewed official sources confirm that Novatel is a Bulgarian telecom operator that offers colocation as a service and states it has 39 communication facilities across Bulgaria, with colocation available in 30 of them. However, the reviewed official sources do not publish a dedicated facility page for a single named data center called “Novatel”, and they do not explicitly identify one specific Novatel data center facility with a confirmed facility-level street address, rack count, total power, gross space, or facility-specific certification scope. The published Sofia address is official company contact information, not an explicitly published street address for a specific Novatel data center facility.

⚙️ Facility Highlights

1. Official website: novatel.bg. (operator stated, organization level)
2. Facility identity: The reviewed official sources do not publish a dedicated named data center facility page for a single site called “Novatel”; they describe Novatel as an operator with 39 communication facilities across Bulgaria and colocation available in 30 of them. (operator stated, organization level)
3. Operator: Novatel. (operator stated, organization level)
4. Group context: Novatel states it was established as part of Deutsche Telekom Group and is a member of Magyar Telekom Group. (operator stated, organization level)
5. City: Not publicly disclosed for the investigated facility. The official sources publish Sofia, Bulgaria as company contact information only. (not publicly disclosed / operator stated, organization level)
6. Colocation service availability: Novatel officially states it provides colocation service in 30 of its communication facilities across the main cities in Bulgaria. (operator stated, organization level)
7. Dedicated hosting availability: Novatel’s colocation page lists dedicated hosting among service options, but the reviewed official sources do not tie this to one specifically identified facility called “Novatel.” (operator stated, organization level)

🔐 Security & Compliance

1. Physical environment and controls: Novatel states its communication facilities are designed with resilient power supply including UPS and generators, temperature and humidity control, fire suppression, and security control. This is an operator-level statement covering the facilities portfolio, not a single named site. (operator stated, organization level)
2. Monitoring and operational support: Novatel states all facilities are monitored 24×7 by Novatel’s NOC and that its colocation offer includes 24×7 technical and support (remote hands included). This is an operator-level service statement, not a site-specific operational profile for one named facility. (operator stated, organization level)

1. Fire detection and suppression systems: Novatel states its colocation specifications include fire detection and suppression – Kidde Fire Systems, but this is published as a service-level statement rather than a specification for one individually identified facility. (operator stated, organization level)

1. Compliance certifications (organization level): Novatel’s official website publishes certificates including ISO/IEC 27001:2013, ISO/IEC 20000-1:2018, ISO 9001:2015, ISO 27701:2019, and ISO 14001:2015 at company level. (operator stated, organization level)
2. Certification scope and identifiers: Official certificate documents published on novatel.bg show organization-level scope for telecommunication services, including collocation of equipment, hosting, private cloud services, network and information security, and related services; the reviewed documents do not publish a separate facility-specific certificate scope or certificate ID for one named Novatel data center facility. (operator stated, organization level)

🌐 Connectivity & Carrier Access

1. Connectivity positioning: Novatel states its colocation offer provides a secure and temperature-controlled environment, with different connectivity options and access to some of the largest national and regional telecom operators. This is an operator-level colocation statement, not a site-specific interconnection roster. (operator stated, organization level)
2. Direct interconnection: Novatel lists direct national and international interconnection in its colocation technical specifications. (operator stated, organization level)
3. Power options in colocation offer: Novatel lists AC/DC, single/dual feed as colocation technical specifications. (operator stated, organization level)
4. Generator and UPS support: Novatel lists onsite UPS and diesel generator in its colocation technical specifications. (operator stated, organization level)
5. Carrier neutrality: Not publicly disclosed. (not publicly disclosed)
6. Carriers on-net / networks present: Not publicly disclosed for the investigated facility. PeeringDB shows Novatel’s network present at third-party interconnection facilities such as Equinix SO1, Equinix SO2, Sofia Data Center, and Telepoint sites, but this does not identify a Novatel-operated facility. (third party, network level)
8. Internet exchange presence: Not publicly disclosed for the investigated facility. Novatel’s network appears on public peering exchanges in PeeringDB, but that is network-level interconnection context rather than confirmation of an internet exchange operating at a Novatel facility. (third party, network level)

💼 Who It Serves

1. Primary customer base: Novatel states its main division is dedicated to telecom operators and wholesale customers in Bulgaria and abroad. (operator stated, organization level)
2. Regional market customers: Novatel states its colocation service is intended for customers seeking access to the local and regional market or a redundant solution for transport-related services. (operator stated, organization level)
3. Business and ISP customers: Novatel states it provides telecommunication services primarily for business partners and Internet service providers in Southeastern Europe. (operator stated, organization level)
4. Customers requiring remote support: Novatel states its colocation service includes 24×7 technical and support with remote hands included. (operator stated, organization level)