Novatel

Novatel is a Bulgarian telecommunications, colocation, and enterprise ICT provider headquartered in Sofia, Bulgaria. Public company materials position Novatel as a national carrier and business infrastructure provider with a fully owned fiber backbone, 39 PoPs across Bulgaria, and a service portfolio spanning colocation, business internet, corporate VPN, Ethernet transport, leased lines, managed office network, managed network security, and selected cloud and IT infrastructure services. Novatel also states that it is part of the Deutsche Telekom group, while third party company profile sources describe it as a Bulgarian EOOD affiliated with Magyar Telekom. Its market focus is primarily B2B, wholesale, telecom operators, and enterprise customers needing connectivity, infrastructure outsourcing, and resilient hosting or transport services in Bulgaria and the wider region.

⚙️ Facility Highlights

Data Center Footprint:

Novatel publicly states that it operates colocation service in 30 facilities covering the main cities in Bulgaria. Its broader network footprint is described as 39 PoPs across Bulgaria, supported by a fully owned national DWDM network with cross border interconnects to Turkey, Greece, North Macedonia, Serbia, and Romania. This supports a national infrastructure profile rather than a single site only model.

The colocation materials position the service for customers seeking access to local and regional markets or a redundant solution for transport related services. Novatel does not publicly list a named portfolio of individual data center sites in the reviewed sources, so the detailed facility by facility list is Not publicly listed.

Facility Design & Infrastructure:

Novatel’s colocation materials state that its service includes rack space and dedicated hosting, resilient AC/DC power options with single or dual feeds, on site UPS and diesel generator support, a Kidde fire suppression system, humidity and temperature control, direct national and international connectivity, and 24/7 support including remote hands. The company also says all facilities are monitored 24x7 by its NOC.

Public materials reviewed did not clearly identify cages, private suites, high density deployments, or a published facility level redundancy topology such as N+1 or 2N specifically for the colocation sites. Those items are therefore Not publicly listed.

Service Portfolio Overview:

Novatel publicly markets colocation, business internet, corporate VPN, international connectivity, leased lines, Layer 2 transport / Ethernet services, managed office network, managed network security, IT infrastructure services, and system integration capabilities. Older public materials also describe a “Flexible Business Server” cloud service and broader IT or cloud oriented offers for business customers.

The reviewed sources support enterprise connectivity and managed infrastructure strongly. They provide weaker public evidence for a broad modern cloud catalog such as public cloud, DRaaS, BaaS, object storage, or multicloud under current Novatel branding, so those should not be overclaimed.

🔐 Security & Compliance

Infrastructure Resilience:

Novatel’s colocation page supports a resilience oriented positioning through 24x7 NOC monitoring, resilient power options, UPS, diesel generator backup, and direct national and international connectivity. Its business internet page also says resilient configuration options are available for sites requiring higher resiliency and availability, and its corporate VPN page references robust SLAs and 24x7 support.

No public Tier certification claim or explicit uptime percentage for colocation was found in the reviewed materials. Those items are Not publicly listed.

Physical & Logical Security:

Public colocation materials confirm 24x7 monitoring by Novatel’s NOC and 24/7 support including remote hands. Across the corporate site, Novatel also emphasizes enterprise class ICT infrastructure and managed network security services, supporting a governance and operational support posture for business customers.

Specific physical controls such as biometric access, mantraps, staffed guards, camera surveillance, or customer environment segregation are not clearly described in the reviewed public sources. Those details are Not publicly listed.

Compliance & Standards:

Novatel publicly lists ISO/IEC 27001:2013, ISO 9001:2015, ISO 27701:2019, ISO 14001:2015, and ISO/IEC 20000-1:2018 on its website. Public certificate files and legal pages support these certifications.

The reviewed public materials did not show SOC reports, PCI DSS, or Uptime Institute certifications. Those are Not publicly listed.

🌐 Connectivity & Carrier Access

Carrier Neutrality:

Novatel’s colocation materials describe the service as suitable for customers needing access to local and regional markets and cite direct national and international connectivity. However, the reviewed pages do not explicitly use the phrase carrier neutral or clearly state third party carrier choice in the same way some dedicated colocation providers do. Carrier neutrality is therefore Not publicly listed.

That said, Novatel’s broader network footprint includes cross border interconnects and national backbone infrastructure, which supports a strong carrier and transport profile even if formal carrier neutral wording was not verified.

Network Capabilities:

Novatel clearly publishes business internet, corporate VPN, Layer 2 transport / Ethernet services, leased lines, international connectivity, and managed office network offerings. Its corporate VPN page states VPN types at Level 2 and Level 3, while Layer 2 transport is explicitly described as Ethernet services based on Novatel’s MPLS network.

Older public materials explicitly describe its fully managed VPN service as based on MPLS technology. This supports classifying MPLS capability, though the current product naming emphasizes corporate VPN and Ethernet rather than a standalone “MPLS” product page.

Connectivity Use Cases:

The reviewed materials support enterprise use cases such as multi office connectivity, secure access to centralized systems and resources, business critical internet access, national and international transport, and colocated infrastructure supported by direct network access and remote hands.

They also support wholesale and operator use cases, since Novatel says its main division serves telecom operators and wholesale customers in Bulgaria and abroad, especially for transit and international infrastructure services.

💼 Who It Serves

Businesses needing enterprise class ICT infrastructure, managed networking, and business internet services in Bulgaria.

Telecom operators and wholesale customers requiring transit, leased capacity, international connectivity, and regional infrastructure reach.

Organizations seeking colocation in Bulgaria with national and international connectivity plus 24/7 support and remote hands.

Enterprise customers needing VPN, Ethernet, and managed office network services for multi site operations.