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telkom kenya

About telkom kenya

Telkom Kenya Ltd is a major integrated telecommunications and digital infrastructure provider in Kenya, offering a broad range of connectivity, colocation and hosting services tailored for enterprise, government and regional customers. Leveraging strategic data centre facilities in Nairobi (Milimani Exchange, Upper Hill) and Mombasa (Telephone House), Telkom Kenya positions itself as a strong partner for businesses seeking local and regional cloud, data-centre and connectivity infrastructure. 

With its open-access data centre model, diverse fibre routes and carrier-neutral capability, Telkom Kenya’s data-centre offerings benefit from Kenya’s submarine cable landings and national fibre backbone — giving customers high resilience, geographic coverage and connectivity advantages

In the evolving East African digital-infrastructure market, Telkom Kenya stands out by investing in local, upgradeable data-centre space combined with connectivity and colocation services, making it suitable for enterprises, network providers, cloud services and regional deployments.

⚙️ Facility Highlights

  • Facilities in Nairobi (Milimani Exchange on Bishop Road, Upper Hill) and in Mombasa (Telephone House) designed for open-access colocation and hosting. 
  • The Nairobi data centre (Upper Hill) occupies around 1,160 m² in its first phase and supports ~4 kW IT load for an initial 30 racks with 52U rack height, plus three redundant fibre routes.
  • Redundant cooling (N+1), raised flooring with 2.7 m door-clearance and 3 m floor-to-ceiling, dual AC and DC load support, modular UPS and standby generators. 
  • Power density: 4 kW dual input per rack design, with flexibility for higher power demand. 
  • Carrier-neutral, open-access infrastructure capable of hosting telecom, cloud and enterprise equipment.

🔐 Security & Compliance

  • 24/7/365 onsite monitoring and manning of facilities, with biometric (fingerprint + card) access controls, boom barriers, turnstiles and full CCTV coverage. 
  • Three redundant fibre routes into the Nairobi facility — providing resilient connectivity via diverse paths to Westlands, GPO Nairobi and South-Hill Exchanges. 
  • Raised floor and mechanical design to high standards for environmental control; though specific ISO/SOC certifications are not publicly detailed in the accessible sources.

🌐 Connectivity & Carrier Access

  • Carrier-neutral data-centre sites, with diverse fibre entry, and full support for cross-connects, peering, colocation and hosting of carrier infrastructure. 
  • Leveraging Kenya’s submarine cable systems (TEAMS, EASSy, LION2) via Mombasa and inland fibre backbone, enabling international connectivity and redundancy. 
  • Interconnection services including colocation for telecom infrastructure, hosting for cloud providers, and network-rich configurations supporting local and regional connectivity and content delivery.

💼 Who It Serves

  • Enterprises (finance, government, education, healthcare) in Kenya and East Africa seeking reliable, locally hosted infrastructure and colocation services.
  • Telecom carriers and internet service providers requiring data-centre space, peering, cross-connects and access to submarine cable connectivity.
  • Cloud service providers and technology firms needing regional infrastructure footprint, low-latency access and an open-access model supporting multi-channel deployment (public/private cloud).
  • Content delivery networks (CDNs), streaming platforms and high-bandwidth users leveraging connectivity-rich environments and data-centre presence in Nairobi and Mombasa.