Talkdesk is an enterprise cloud contact center that helps IBM, Trivago and 1,800+ other enterprises improve customer satisfaction and agent productivity. Talkdesk empowers companies to continuously improve customer experience. It is easy to set up, use and adapt. A “leader” in Gartner’s Contact Center as a Service Magic Quadrant, Talkdesk offers ongoing innovation, superior call quality and instant integration to the most popular business applications.
We’ve removed the complexity from deploying, administering and using contact center solutions. Get started fast with an implementation that is done in weeks (even days) not months.
Our open platform includes out-of-the-box integrations with 60+ CRM and other business systems plus the industry’s first contact center app store with 1-click access to 50+ contact center apps.
Talkdesk delivers industry-leading MOS call quality and offers the industry’s first and only 100% uptime SLA.
We provide a platform that is flexible and adaptable to meet your evolving business needs with a high level of configuration done with “clicks not code” offering options for deeper customization.