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ServiceNow Canada: ServiceNow Montreal Data Center

ServiceNow Canada ServiceNow Montreal Data Center is located at Montréal, Quebec, Canada. The gross building size for this location has not been provided. The gross colocation space is not available for this data center. No power information has been offered for this location. We found 101 data center locations within 50 miles of this facility. Certifications for this location include FedRAMP, HIPAA, ISO 27001, NIST SP 800-145.
Technologies
IaaS

About ServiceNow Montreal Data Center

5. About the Location

ServiceNow Montreal Data Center is a Montreal, Quebec cloud-location profile for the ServiceNow AI Platform, supporting Canadian-hosted enterprise workflows, public-sector modernization, IT service management, IT operations, security operations, governance, risk, customer service, and AI-enabled automation. ServiceNow’s Canadian cloud strategy centers on domestic infrastructure, data residency, security, privacy, and operational controls for federal, provincial, crown corporation, municipal, and regulated enterprise users. Montreal, Quebec, Canada, ServiceNow, the ServiceNow AI Platform, Canadian data residency, and Advanced High Availability define the platform context for this location profile.

ServiceNow production environments use a multi-instance cloud architecture. Customer production instances are supported by separate application nodes and database processes, and ServiceNow’s Advanced High Availability architecture uses paired sites, transfer and failover processes, redundant infrastructure, and asynchronous replication. ServiceNow’s AHA documentation states that the architecture is designed to meet requirements for data sovereignty, availability, and performance, with customer access supported by resilient cloud infrastructure rather than customer-controlled retail colocation space.

The Montreal profile should be positioned as a ServiceNow cloud platform location, not a facility offering cabinets, cages, cross-connects, bare metal servers, or internet exchange services. ServiceNow’s public office page confirms a global ServiceNow presence and Canada site access, while third-party and community materials identify Canadian ServiceNow hosting in data center pairs. The clearest current ServiceNow-owned sources support the architecture, availability model, Trust Center controls, and Canadian AI infrastructure investment; Montreal-specific street address, power, building, and certification scope remain outside public facility materials.

🏢 Facility Highlights

  1. Cloud Platform Role: Supports the ServiceNow AI Platform location profile for Canadian-hosted workloads.
  2. Canadian Data Residency: Aligned with ServiceNow’s Canadian infrastructure and public-sector cloud strategy.
  3. High Availability: ServiceNow production instances use paired-site architecture.
  4. Instance Architecture: Customer environments run on ServiceNow’s multi-instance cloud architecture.
  5. Workload Focus: ITSM, ITOM, SecOps, GRC, customer service, public-sector workflows, AI, and enterprise automation.

🔒 Security & Compliance

  1. Trust Program: ServiceNow Trust Center covers platform security, privacy, compliance, and regulated-market controls.
  2. Business Continuity: ServiceNow’s continuity model supports paired production sites and failover operations.
  3. Data Protection: ServiceNow platform materials describe physical, administrative, and technical controls for customer data.
  4. Resiliency Model: Advanced High Availability supports transfer and failover between paired sites.

🌐 Connectivity & Carrier Access

  1. Cloud Access Model: Customers access ServiceNow through the ServiceNow AI Platform rather than facility-level cross-connects.
  2. Paired Infrastructure: ServiceNow data centers are arranged in regional pairs for availability and replication.
  3. SaaS Delivery: The platform delivers enterprise workflows through ServiceNow-managed cloud infrastructure.
  4. Canadian Cloud Context: The Montreal profile aligns with ServiceNow’s Canadian-hosted cloud strategy.

🏭 Who It Serves

  1. Public Sector: Canadian government, provincial, municipal, and crown corporation workloads.
  2. Enterprise IT: IT service management, IT operations, asset management, and workflow automation.
  3. Security and Risk Teams: SecOps, risk, compliance, privacy, and operational resilience workflows.
  4. AI and Automation Users: AI-ready ServiceNow workflows running in Canadian-hosted infrastructure.
  5. Regulated Organizations: Customers requiring Canadian data residency and controlled cloud operations.